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Need some quick pointers on how to complete your compliance course training in CSU Learn? Below are important instructions to successfully launch and complete the courses.
Quick Tips
- Don't use Internet Explorer
- Don't use mobile devices
- Disable your Pop-Up Blocker and AdBlocker (contact IT support if you don't know how to do that)
- Before launching the CSU’s Discrimination Harassment Prevention Program course, click the word "Register" (and not the drop-down arrow)
- Keep the background browser window open to record your completion
- You will receive an email confirming your course completion
Frequently Asked Questions
I can’t find the START button.
Please click on the word REGISTER — the START button will become visible after you register.
I already completed the CSU’s Sexual Misconduct Prevention Program. Do I need to complete the CSU’s Discrimination Harassment Prevention Program?
Yes. All state employees are required to complete both of these programs.
I received a training email notification, but the links in the email aren’t working for me.
Please use Google Chrome or Mozilla Firefox to log in to CSU Learn, click on the Assigned Training tile and then find the course you want to start.
When I launch training, I see some squares and an “in progress” message.
CSU Learn launches training in two windows: the content window and the tracking window. This “in progress” screen is the tracking window. Please
minimize the tracking window and see if the course content is available in any other open windows. If you still can’t find the course content, please disable your popup blocker and re-launch the training.
When I launch training, I see a blank white window.
Please note that Internet Explorer is not supported by CSU Learn. Please use Google Chrome or Mozilla Firefox instead.
How do I find my transcript?
Using Google Chrome or Mozilla Firefox, log in to CSU Learn, click on the Transcript tile and then the drop down arrow at the top left to review additional dates.
If you need assistance, please contact Suzanne Shaw at suzannes@csufresno.edu.
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