The next phase of the Zoom Phone Project involves moving all analog lines to Zoom Phone, including alarms, e-phones, elevator phones and fax lines. Campus public safety staff are members of the Zoom Phone team and provide feedback in this process. The analog transition will begin on Tuesday, June 20.

Analog Lines Transition to Zoom Phone
Date: Tuesday, June 20
Time: 8:30 a.m. - 5:30 p.m. (approximately nine hours)
Affected services: alarms, e-phones, elevator phones, fax Lines

We expect this process will not affect service(s); however, if you experience issues after the transition, on June 21, submit a ticket.

Help streamline the analog transition by confirming your fax line.
Previously, a fax message was sent to all active fax lines asking for a confirmation of use. If you have a fax line in your office, answer the following questions and email them to zoomphone@mail.fresnostate.edu.

• Fax Number:
• Do you want to keep fax number(s) active? Yes or No
• Department Name:
• Contact name and phone number:
• Fax location: building and room number:
• Estimated number of faxes sent per month:

Deployment of New Phones
Our teams will continue deploying new phones to classrooms throughout the summer. Reference the current building schedule for more details.

What’s next?
Retrieving Avaya desk phones from offices will be completed later. A separate notification will be sent to campus and posted to our website.

Thank you for helping complete the Zoom Phone project.