What began as a "bold idea" in the 2017 Bold Ideas Challenge has now come to fruition in Fresno State's newest employee recognition program — High Five. Click here to read about how the program began.

High Fives are easy to give — simply go to the High Five website on the Organizational Excellence webpage, click “Give a High Five” and fill out the form to send kudos to anyone on campus. Your message will be delivered straight to their inbox, and recipients will be acknowledged weekly in Campus News.

Read below how your colleagues are going above and beyond to help the campus community.

(Note: Campus News edited comments only for misspellings and missing or incomplete words. They appear mostly as written for each employee.)

Goes Above & Beyond

Deborah Reba, Technology Services
Deb was exceptionally helpful. After four days of serious effort with Apple Support, Deb was able to correct problems that were unsolvable by others. She is to be commended for her patience and consideration of her clients. Her knowledge of the system is exemplary. Highest praise. Thank you, Deb.

Nyxy Morgan, Jordan College Advising and Career Development Center
Nyxy has a super busy caseload in our office and working from home has made her even busier than usual, as she has a baby at home which makes working from home even more challenging. But she's always very kind to students and goes above and beyond for them. Good job Nyxy! Keep up the good work.

Racheal Freeman, Facilities Management
Racheal's hard work under pressure is appreciated. She worked with me when some last-minute requests occurred, and I'm very grateful for her teamwork.

Tahler Caldera, Jordan Advising and Career Development Center
For over a year now, Tahler has worked from home while taking care of her little boy. It hasn't been easy, but she always manages to get her work done and has even taken the lead on our social media to engage our students more during these difficult times.

Terence Wan, Jordan Advising and Career Development Center
For over a year now, Terence has been working from home while taking care of his two children, a toddler and a kindergartener! I know it has been difficult at times, but he continues to do his job diligently while also taking care of his family. Thank you, Terence!

Ty Cilluffo, Technology Services
We had a bunch of Ethernet cables that were defective. The cables needed to be replaced or the connectors needed to be replaced. Ty used his skills and a RJ45 crimping device to repair all the ends. This helped a lot and made the area much nicer and more reliable.

Pawn Sayphengsy, Technology Services
A last-minute request came in and Pawn worked with us to get us what we needed. Thanks, Pawn, for going above and beyond!

Provided Excellent Customer Service

Boon Mo, Technology Services
Boon is consistently helpful and works hard to ensure staff have their needs met and questions answered. Not only does he put up with my (many) questions, but he also goes out of his way to explain fully and kindly about whatever issue I need help with. In addition, he was able to troubleshoot and suggest new (and better) solutions than what I thought might work to solve a physical setup technology issue. Boon's commitment to his work combined with in-depth knowledge and kind service make him such an asset to our campus.

Bryan Berrett, Center for Faculty Excellence
Bryan was instrumental in responding to an urgent need for support from DISCOVERe. When alerted to the issue, he was quick to respond and went out of his way to ensure our needs were fully met — even during a peak time. This responsive and dedicated support is invaluable.

Deborah Reba, Technology Services
I would like to acknowledge the courteous and competent service rendered by Deb. Her service was greatly appreciated. Her patience and knowledge of systems allowed my connection to the mail server where others had failed. Thank you, Deb.

Jarvis Vang, Technology Services
I placed a work order and Jarvis regularly communicated with me regarding the issue. He spent a lot of time determining the cause of the issue and explained how the tests were being done. He also communicated this information to my IT liaisons so that everyone would be part of the process and solution. He was able to find the problem and get it corrected. He even followed up with a phone call to ensure that everything was working properly. I really appreciate his customer service, problem-solving skills and great communication.

Saved My Bacon!

Robert Guinn, Technology Services
Robert was receptive, collaborate and kind when it was most needed. I've always enjoyed working with Robert, and am grateful for his leadership and teamwork, especially when it's down to the wire.

Sree Apureddy, Technology Services
Sree was so awesome to rework a form we desperately needed last minute. It took a lot of hard work, but she got it done. Thank you, Sree!