High Fives are easy to give — simply click “Give a High Five” and fill out the form. Your message will be delivered straight to the recipient's inbox, and they will be acknowledged weekly in Campus News.

Click here to read about how the program began. Continue below to read about how your colleagues are going above and beyond to help the campus community.

(Note: Campus News edited comments only for misspellings and missing or incomplete words. They appear mostly as written for each employee.)

Works Above and Beyond

Travis Hegerle, Technology Services
Travis and his ITL team did an outstanding job assisting staff in the Career Development Center during its campus relocation. Travis offered amazing customer service and was extremely patient with us during this time. Fantastic work Travis!

Esther Gomez, Chicano and Latin American Studies
Esther is always so nice, helpful, and always thinking a step ahead of what faculty in her department may need. It is a pleasure to work with her.

Kelley Kitzmiller, Foundation Financial Services
Thank you, Kelley, for going above and beyond!

Iuliana Papuc, Office of IDEAS
Luli is so innovative and has created an amazing space through her book club idea.

Provides Excellence Customer Service

Antoinette Castanon and Celia Gonzalez, Procurement and Support Services
Antoinette and Celia went above and beyond to help me place my first order through CSUBUY. I would have been stranded without their help. Thank you both!

Cynthia Hanks, Accounting Services
This is long overdue! It would be impossible for me to list all the ways she has helped, but what I can say is she always has the answer. What makes Cynthia stand out is her responsiveness and patience. With the changes that have taken place for processing payments and moving to Adobe Sign, there have been a lot of questions. She responds immediately and works through issues until she is sure that you are comfortable with the process/solution. Most recent was year-end and issues with Data Warehouse. Data Warehouse was not giving me accurate reports when trying to reconcile our budget. She quickly responded to all my payment questions and offered her time to meet via Zoom to find out why I was having difficulties generating reports. I'm sure I tried her patience; however, she never made me feel rushed and stayed with me until we found a solution. Despite being short-staffed and incredibly busy, she always gives of her time and provides excellent customer service to those of us who turn to her for help!

Saved My Bacon

JoLynne Blake, Office of IDEAS
JoLynne is a Qualtrics guru who helped me link two surveys to improve an application experience.

Amy Luna, Police Department
Amy always goes above and beyond to help me and our campus community even if it may not be part of her job. She has "saved my bacon" on numerous occasions and also many others on campus. Her passion and commitment to helping others is greatly appreciated.

Jennifer Olsen, Payroll Services
I was inquiring about a student assistant timesheet and Jennifer saved my day by solving the issue. She was able to see what the issue was and fixed it right then and there! Jennifer is always a delight to talk to when I need help and there is kindness in her voice. Her quick-thinking skills and expertise in the area make my job easy. I am so glad she is part of our contact team!