What began as a “bold idea” in the 2017 Bold Ideas Challenge has now come to fruition in Fresno State’s newest employee recognition program — High Five. Click here to read about how the program began.

High Fives are easy to give — simply go to the High Five website on the Organizational Excellence webpage, click “Give a High Five” and fill out the form to send kudos to anyone on campus. Your message will be delivered straight to their inbox, and recipients will be acknowledged weekly in Campus News.

Read below how your colleagues are going above and beyond to help the campus community.

(Note: Campus News edited comments only for misspellings and missing or incomplete words. They appear mostly as written for each employee.)

Above & Beyond

Stephanie Moua — Accounting Services
As staff, I take advantage of the Dependent Fee Waiver Program. I had turned in my paperwork to HR to pay for my daughter's spring 2020 tuition on time. When we looked to see the amount she owed, the fee waiver had not yet been applied. HR referred me to Stephanie who looked into the situation for me. She assured me that a solution would be applied and not to worry. This made me feel appreciative and relieved. Then later that same afternoon, Stephanie called me back to let me know my daughter's fee waiver was posted and we could pay her fees on time. The follow up was so helpful. Thanks Stephanie for working above and beyond!

Amanda Banks — Office of the President
December is an incredibly busy time of year for Amanda. She averages four events a week during the month, including the annual Christmas Tree Lane Reception with over 300 people in attendance. On top of that, she coordinates all of the holiday gifts and cards distributed to thousands of people through the Office of the President. She faces every challenge with a smile and a positive attitude. She provides recognition to others in the office who lend a hand and continually works to foster a culture of team work. Amanda works very hard and much of it goes unnoticed as others don't understand the number of details that go on behind the scenes in order to ensure even the smallest of events is successful. December certainly wouldn't be as festive for the rest of us if it weren't for Amanda's thoughtful, creative and thorough work and I am so thankful to have her on our team!

Erin Kent — University Student Union
High Five to Erin Kent and her team for putting on a wonderful Staff/Student Staff Holiday party. It was a great time!

Santanu Banerjee — Technology Services
Santanu was working on multiple items and was still able to discuss my request. While he was busy, he still fulfilled the request just in time for a training. He is always happy to help.

Excellent Customer Service

Stephanie Xiong — Accounting Services
Stephanie and I have been working on an important project for quit a while and she has been so patient and helpful. I just want to say thank you for helping to bring this project to a positive outcome. High Five!

Will Tubbs — IT
Always goes above and beyond to help with any IT issues.

Stephanie Moua — Accounting Services
As a staff, I take advantage of the Dependent Fee Waiver Program. I had turned in my paperwork to HR to pay for my daughter's spring 2020 tuition on time. When we looked to see the amount she owed, the fee waiver had not yet been applied. HR referred me to Stephanie who looked into the situation for me. She assured me that a solution would be applied and not to worry. I appreciate Stephanie's attention and great customer service!